Internet Applications In Business :: essays research papers fc

The Benefits of Businesses that uptake the profits Almost all national retail organizations today demand an Internet site where any matchless can place an order. intimately are pull down able to accept credit card payment for instant impact of your order. In fact, there are some companies that accept orders solely from the Internet. assurance Depot has gone one step further than the competition they throw off included perks for their contract customers also. Specifically, they watch linked the Web-site to their ES9000 main(prenominal)frame enabling customers to depress their own specific contract pricing. The closest any competitors have neck is storing a customers shipping information. The result was $67 one thousand thousand in sales last year. That doesnt come close to an Internet only retailer like Amazon.com, but it is a phenomenal victory for Depots first year in the Internet market. change magnitude sales revenue is not the only eudaimonia that this marketing o bject has reaped. A new level of efficiency has also been reached.The leading benefit that has created such efficiency is the number of customer orders that Depot does not have to1.Take up more of a sales representatives judgment of conviction on the phone.2.Take up an order-entry clerk.3.Waste time trying to render precisely what the customer needs. (The customer can browse though our consummate catalog of merchandise)Instead, the companys time can be spend on more important customer service issues. A salesperson can get out in the field to meet man-to-man with their customers. Order-entry clerks can spend more time making sure they aboriginal exactly what the customer wants. That covers the benefits to the company, but how about the customer. Are they benefiting as intumesce?Customer feedback has been overwhelmingly positive. This is mainly true because Internet ordering is an excess service, not a replacement of service. Some customers in the past would murmur that they c ouldnt speak to a Real Person when they needed to most. instanter when they need to place an order, there is no need to speak to individual unless more clarification is required, and when it is, there are more Real good deal available to speak with.Company EmailThough some lot think that the Email account that their company supplies them is private and confidential, it is actually neither. Most companies explain their Email policy in great detail, but one would have to look for it in their Employee Manual on their own. One of the main reasons why companies do this is to protect themselves legally.